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Usage Limits & Request Activity

See how many SMS/MMS and email requests remain, understand the rolling 30-day window, and review recent notification activity.

  1. Open the user menu in the portal header.
  2. Select Request Activity.

The modal is titled Request Activity - 30 Day Rolling and uses the number of active locations in your workspace when calculating available resources.

Channel What the panel shows
SMS/MMS Requests used, requests remaining, and the percentage still available in the rolling 30-day window
Email Requests used, requests remaining, and the percentage still available in the rolling 30-day window
QR/Link Unlimited requests; opening a shared link or QR code does not consume an email or SMS request allowance

As an older request moves outside the 30-day window, the available count refreshes automatically. This is a rolling period, not a fixed calendar month.

The lower section shows the workspace’s rolling 30-day totals for:

  • SMS notifications
  • Email notifications
  • Voice notifications

These are internal notification deliveries, separate from customer review or form requests. A notification can also depend on user eligibility, verified contact details, responsibilities, and the selected Flow or Form settings. See Notifications for those rules.

  • Confirm that the activity is expected before sending another large batch.
  • Use a Smart Link, QR code, or NFC experience when a public entry method fits the task.
  • Use Send from Your Device for an individual request when you want your own email or messaging app to send it.
  • Contact FSRevs if the displayed allowance or active-location count does not match your account expectations.